{"id":107523,"date":"2025-04-16T07:34:26","date_gmt":"2025-04-16T07:34:26","guid":{"rendered":"https:\/\/veridas.com\/casos-exito\/aplazame\/"},"modified":"2026-02-19T13:03:47","modified_gmt":"2026-02-19T13:03:47","slug":"aplazame","status":"publish","type":"success_story","link":"https:\/\/veridas.com\/br\/casos-exito\/aplazame\/","title":{"rendered":"Construindo Confian\u00e7a e Agilidade no Financiamento Online"},"content":{"rendered":"\t\t
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Inicio \/<\/span> Hist\u00f3ria de sucesso<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Construindo Confian\u00e7a e Agilidade no Financiamento Online<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Para continuar a expandir de forma segura e fluida, a Aplazame \u2014 uma das fintechs l\u00edderes em Espanha em financiamento no ponto de venda \u2014 recorreu \u00e0 Veridas. O objetivo: agilizar o onboarding digital sem comprometer a conformidade ou a preven\u00e7\u00e3o de fraudes. O resultado? Uma integra\u00e7\u00e3o perfeita, verifica\u00e7\u00f5es mais r\u00e1pidas e capacidades de dete\u00e7\u00e3o de fraude que ajudaram a Aplazame a manter a confian\u00e7a e o desempenho \u2014 mesmo durante per\u00edodos de elevada procura, como a Black Friday.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\/<\/span>Impactos e resultados<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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crescimento do volume de financiamento\u200b<\/div>\t\t\t
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tempo m\u00e9dio de valida\u00e7\u00e3o\u200b<\/div>\t\t\t
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onboardings validados automaticamente\u200b<\/div>\t\t\t
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processos por m\u00eas\u200b<\/div>\t\t\t
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\/<\/span>Vis\u00e3o geral e desafios<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Quem \u00e9 o cliente?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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A Apl\u00e1zame \u00e9 uma fintech espanhola l\u00edder que permite aos consumidores financiar as suas compras online diretamente no ponto de venda. Desde a sua funda\u00e7\u00e3o, h\u00e1 dez anos, e ap\u00f3s a sua aquisi\u00e7\u00e3o pelo WiZink Bank, a Aplazame escalou de forma extraordin\u00e1ria \u2014 multiplicando o seu volume de financiamento por 1.000. O seu foco principal reside em oferecer uma experi\u00eancia de utilizador digital simples, r\u00e1pida e segura.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Desafios e Problemas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Ao operar num ambiente banc\u00e1rio regulamentado, a Aplazame enfrentou o duplo desafio de manter uma experi\u00eancia de utilizador \u00e1gil e, ao mesmo tempo, cumprir os rigorosos requisitos de seguran\u00e7a e verifica\u00e7\u00e3o de identidade exigidos pelo Banco de Espanha.
A empresa necessitava de uma solu\u00e7\u00e3o fi\u00e1vel e eficiente para verificar a identidade dos utilizadores que solicitavam financiamento \u2014 garantindo tanto a conformidade como a preven\u00e7\u00e3o de fraudes, sem comprometer a experi\u00eancia fluida que define a marca Aplazame.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/<\/span>Oportunidades e Benef\u00edcios<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tOportunidades para a
Aplazame<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\/<\/span>Automatizar o processo de verifica\u00e7\u00e3o de identidade<\/strong>\u00a0para reduzir a interven\u00e7\u00e3o manual e acelerar o onboarding de utilizadores.<\/p>

\/<\/span>Cumprir as rigorosas regulamenta\u00e7\u00f5es banc\u00e1rias<\/strong>\u00a0preservando simultaneamente uma experi\u00eancia de utilizador r\u00e1pida e simples.<\/p>

\/<\/span>Refor\u00e7ar as capacidades de preven\u00e7\u00e3o de fraudes<\/strong>\u00a0para detetar tentativas de fraude de identidade, especialmente perante o aumento de amea\u00e7as baseadas em IA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tBenef\u00edcios para a
Aplazame<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\/<\/span>+85% dos onboardings s\u00e3o agora processados automaticamente<\/b>, <\/strong>baixando significativamente os custos operacionais e reduzindo os atrasos.<\/p>

\/<\/span>Desempenho fi\u00e1vel durante picos de procura<\/b>, <\/strong>como a Black Friday, sem degrada\u00e7\u00e3o do servi\u00e7o.<\/p>

\/<\/span>Melhoria na dete\u00e7\u00e3o de documentos complexos ou casos at\u00edpicos<\/b>,<\/strong>\u00a0permitindo um acesso mais fluido para todos os perfis de clientes \u2014 incluindo refugiados e residentes com documentos de identifica\u00e7\u00e3o n\u00e3o padronizados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/<\/span>Desafios resolvidos pela Veridas para a Aplazame<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Problemas de Neg\u00f3cio Resolvidos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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A Veridas forneceu uma solu\u00e7\u00e3o abrangente de verifica\u00e7\u00e3o de identidade digital que deu resposta \u00e0s necessidades mais urgentes da Aplazame:<\/p>

  1. Valida\u00e7\u00e3o r\u00e1pida e fi\u00e1vel de documentos de identidade e verifica\u00e7\u00e3o biom\u00e9trica.<\/li>
  2. Desempenho fi\u00e1vel durante per\u00edodos de elevada procura.<\/li>
  3. Capacidade para processar documentos de identidade complexos ou n\u00e3o padronizados (ex: cart\u00f5es de refugiado ou autoriza\u00e7\u00f5es de resid\u00eancia sem fotografia).<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Diferenciais competitivos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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    A Aplazame escolheu a Veridas ap\u00f3s um piloto bem-sucedido em ambiente real. Os principais diferenciais inclu\u00edram:<\/p>

    1. Velocidade e precis\u00e3o:<\/b> Valida\u00e7\u00e3o de documentos e selfie em tempo real em menos de 10 segundos.<\/li>
    2. Personaliza\u00e7\u00e3o e adaptabilidade:<\/b> Capacidade de ajustar o desempenho para casos at\u00edpicos (edge cases).<\/li>
    3. Suporte excecional:<\/b> Orienta\u00e7\u00e3o direta durante a integra\u00e7\u00e3o e monitoriza\u00e7\u00e3o di\u00e1ria durante o lan\u00e7amento.<\/li>
    4. Escalabilidade:<\/b> Infraestrutura que se ajusta dinamicamente para suportar eventos de alto volume, como a Black Friday.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \/<\/span>Testemunhos de clientes<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      O que mais me impressionou foi a forma como a Veridas nos apoiou \u2014 n\u00e3o apenas durante a integra\u00e7\u00e3o, mas tamb\u00e9m atrav\u00e9s da monitoriza\u00e7\u00e3o e do ajuste cont\u00ednuos. Percebe-se realmente que estamos a trabalhar com uma equipa que se preocupa.<\/p>

      Desde que implement\u00e1mos a Veridas, n\u00e3o vimos nenhuma tentativa de fraude significativa ser bem-sucedida. Num ambiente como o nosso, essa tranquilidade \u00e9 inestim\u00e1vel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Javier Yuste, CPO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Javier\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \/<\/span>Discover more success stories<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAll Resources\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      \/<\/span><\/span>Hist\u00f3ria de sucesso<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Opera\u00e7\u00e3o Resgate KYC: Como a Permisso transformou uma crise de continuidade em um sucesso de convers\u00e3o<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>
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      \/<\/span><\/span>Hist\u00f3ria de sucesso<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Expans\u00e3o do Cr\u00e9dito ao Consumidor no Checkout do Marketplace L\u00edder Global: Verifica\u00e7\u00e3o de Identidade Fluida para \u00c9pocas de Pico<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>
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      \n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Plazo\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t
      \/<\/span><\/span>Hist\u00f3ria de sucesso<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t

      Onboarding digital e bem-estar financeiro com a Plazo<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Para continuar a expandir de forma segura e fluida, a Aplazame \u2014 uma das fintechs l\u00edderes em Espanha em financiamento no ponto de venda \u2014 recorreu \u00e0 Veridas. O objetivo: agilizar o onboarding digital sem comprometer a conformidade ou a preven\u00e7\u00e3o de fraudes. O resultado? Uma integra\u00e7\u00e3o perfeita, verifica\u00e7\u00f5es mais r\u00e1pidas e capacidades de dete\u00e7\u00e3o de fraude que ajudaram a Aplazame a manter a confian\u00e7a e o desempenho \u2014 mesmo durante per\u00edodos de elevada procura, como a Black Friday.<\/p>\n","protected":false},"featured_media":90811,"template":"elementor_header_footer","format":[330],"country":[328],"resource":[293],"topic":[],"industry":[346],"solution":[],"solucin":[],"class_list":["post-107523","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","country-brazil","resource-yes","format-historia-de-sucesso","industry-servicos-financeiros","sector-financiero"],"acf":[],"yoast_head":"\nConstruindo Confian\u00e7a e Agilidade no Financiamento Online<\/title>\n<meta name=\"description\" content=\"Descubra como a Aplazame otimiza o financiamento online com a Veridas: integra\u00e7\u00e3o \u00e1gil, seguran\u00e7a e preven\u00e7\u00e3o de fraudes.\" \/>\n<meta name=\"robots\" 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