{"id":80898,"date":"2024-06-25T10:41:33","date_gmt":"2024-06-25T10:41:33","guid":{"rendered":"https:\/\/veridas.com\/?page_id=80898"},"modified":"2024-06-25T11:06:33","modified_gmt":"2024-06-25T11:06:33","slug":"identity-proofing-services","status":"publish","type":"page","link":"https:\/\/veridas.com\/en\/privacy-policy\/identity-proofing-services\/","title":{"rendered":"Identity Proofing Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80898\" class=\"elementor elementor-80898\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b3c1e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b3c1e3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1886911\" data-id=\"1886911\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a91e76 elementor-widget elementor-widget-heading\" data-id=\"5a91e76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Identity Proofing Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1552eda e-flex e-con-boxed e-con e-parent\" data-id=\"1552eda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a02f01d elementor-widget elementor-widget-text-editor\" data-id=\"a02f01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>1. Introduction<\/h2>\n<p><span style=\"font-weight: 300;\">This Privacy Policy outlines how Veridas Digital Authentication Solutions, S.L. (Tax Number B71322804 and registered address at Pol\u00edgono Industrial Talluntxe II, M-10 \u00b7 31192, Tajonar (Navarre, Spain)) handles personal data of real users when providing Identity Proofing Services on behalf of our clients. Our primary goal is to ensure that personal information is processed securely, efficiently, and in compliance with all relevant regulations.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">When we process personal data to provide Identity Proofing Services, we are acting as a data processor or service provider, so we act solely on our clients&#8217; instructions, processing personal data to verify user identities and provide related services. This Privacy Policy is referred to Veridas\u2019 processing practices. If you are a user of a Veridas client, we recommend reviewing the client&#8217;s privacy policy for full comprehensive information on data collection and usage.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Please consider that specific data protection regulations may apply and the client, as the data controller or business, may have additional obligations, so we suggest you review their privacy policy for further details.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">We may periodically update this Privacy Policy to reflect changes in our practices and legal requirements. Any significant updates will be communicated to our clients in advance, allowing them to make necessary adjustments and inform their users.<\/span><\/p>\n<h2>2. Identity proofing process: how does Veridas process personal information for its clients?<\/h2>\n<p><span style=\"font-weight: 300;\">When providing identity verification services, we only process data on behalf of our clients, as<\/span><b> data processors<\/b><span style=\"font-weight: 300;\">. In this regard, it is important to note that we don\u2019t use any personal information of the real users to train our systems.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Veridas\u2019 biometric technology allows our clients to verify the identity of a person remotely, by asking them to take a selfie and provide a photo (e.g.: using an ID document). This is usually done during the registration or onboarding process, where our clients will give us access to a photograph or video of the user and a document that allows to prove his\/her identity, as captured through the processes the client has implemented using Veridas technology; it is Veridas\u2019 commitment to have a Data Protection Agreement (\u201cDPA\u201d) in place, or other equivalent means depending on the applicable regulation, in order to make sure that the processing activities are duly regulated before they start.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 300;\">The provision of the identity verification service will require Veridas to process the following personal data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The capture of the identity document of the user.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The capture of the photo (selfie) of the user.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The capture of videos of the user.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Other personal data obtained from official sources and databases, when required.<\/span><\/li>\n<\/ul>\n<div><br><\/div>\n<p><span style=\"font-weight: 300;\">The previous data will be processed with the following purposes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Identity Document: extract the information contained in it (using OCR techniques), in order to provide the client with the required information for the onboarding in an easy-to-use format. This information may also be used to make a consultation against official sources and databases, when required.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Selfie and picture extracted from the identity document: generate the biometric hash of each one and compare them to verify that the person is the same.&nbsp;<\/span><\/li>\n<\/ul><div><br><\/div>\n<p><span style=\"font-weight: 300;\">A \u201cpassive\u201d proof of life can also be carried out using the selfie, to make sure that there is a real person carrying out the process.&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Videos of the user: two types of video recordings may be carried out:<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The recording of the user performing some actions (e.g. random head movements), with the purpose of conducting an \u201cactive\u201d proof of life, on top of the \u201cpassive\u201d one that may be carried out directly from the selfie picture.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The recording of the user showing the identification document used for the identity verification to the camera, with the purpose of running additional validation and binding checks.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">The data mentioned may also be used to carry out anti-spoofing security measures.<\/span><\/li>\n<\/ul><div><br><\/div>\n<p><span style=\"font-weight: 300;\">The captured data is sent from the client systems to the validation systems developed by Veridas, mainly provided to our clients as cloud services, and depending on the region where the service will be provided and\/or the specific requirements of our clients, the servers may be located either in the European Economic Area (\u201cEEA\u201d), by default for clients placed within the EU, or in the USA. The user information will be kept in Veridas\u2019 servers only for the minimum time required to carry out the process (usually, as much as a couple of minutes); after this, <\/span><b>we send all the information to our client and delete it automatically<\/b><span style=\"font-weight: 300;\">. More information in this regard may be found in the Data Storage section.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">The evidence of the identity validation process are given to the client, including processed images, similarity scores, integrity checks, etc., which will be used to determine the results of the identity verification process.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">To know more about the way Veridas processes personal data in regards to the provision of its services, you may check the <\/span><a href=\"https:\/\/veridas.com\/data-protection\/\"><span style=\"font-weight: 300;\">Data Protection section<\/span><\/a><span style=\"font-weight: 300;\"> of our website.<\/span><\/p>\n<h2>3. Data storage and deletion<\/h2>\n<p><span style=\"font-weight: 300;\">Veridas doesn\u2019t store personal data from production users when providing identity verification solutions. In its Identity Proofing Service, Veridas employs privacy-by-design processes, ensuring that users\u2019 personal data is only processed for the minimum time required for identity validation and then made available to Veridas&#8217; client for storage. Thus, once all the information gathered during the identity process is processed, the outcome of the process and, especially, all the personal data (biometric hash, photos, results of the validation, etc.), all of it considered the evidence of the identity proofing service, will be download by our client and instantly and automatically deleted from our systems.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 300;\">In order to make sure that we don\u2019t keep any information, Veridas has an autodelete system in place that automatically erases all process information that has been in the system for more than 30 minutes (or the period agreed with the client based on context needs).<\/span><\/p>\n<h2>4. Third-parties<\/h2>\n<p><span style=\"font-weight: 300;\">Veridas doesn\u2019t share the users\u2019 information with third parties.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 300;\">However, some of Veridas\u2019 subprocessors may have access to user personal information, on a need-to-know basis, and only for the purpose of carrying out the activities required by Veridas and\/or Veridas\u2019 clients, acting as data controllers. We have a DPA in place with such providers, as required by the article 28 of the GDPR, which provide to us:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">IT services:<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Cloud processing and storage services.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">Other services related to information and computer technologies.<\/span><\/li>\n<\/ul><div><br><\/div>\n<p><span style=\"font-weight: 300;\">Place of provision of related<\/span><span style=\"font-weight: 300;\"> services: the European Economic Area. For solutions purchased from the USA or if specifically required by our client, some of the abovementioned services may be provided from the USA as well.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Veridas shall not disclose any user personal data with any other third parties, unless legally obliged to do so by an authority. In this regard, and in order to ensure that we comply with our data protection, confidentiality and intellectual property rights commitments to our clients, Veridas encourages any government or law enforcement entity to request any personal information directly to the applicable Veridas\u2019 clients, as we may not be allowed to provide all such information (or we may not even have that information stored).<\/span><\/p>\n<h2>5. Rights<\/h2>\n<p><span style=\"font-weight: 300;\">As user of Veridas solutions, you have the following rights regarding your personal data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to access all your personal data stored by us.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to correct or rectify inaccurate information about you.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to request the erasure of your information. This right may be limited in certain situations.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to object to the processing of your personal data. This right may be limited in certain situations.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to limit the processing of your personal data carried out by Veridas.<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to request portability of your information, in a structured and machine-readable format.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 300;\" aria-level=\"1\"><span style=\"font-weight: 300;\">the right to withdraw your consent, if applicable to your specific case. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.<\/span><\/li>\n<\/ul><div><br><\/div>\n<p><span style=\"font-weight: 300;\">Should you wish to exercise your rights, you can contact Veridas using the email or mail address listed in <\/span><i><span style=\"font-weight: 300;\">section 6. Contact details<\/span><\/i><span style=\"font-weight: 300;\">, providing evidence that allow us to verify your identity.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Please note that some of the previous rights may not be directly provided to you directly by Veridas (e.g., we cannot give you access to your personal information, as we do not store any). As data processors, we encourage you to send any exercise of data protection rights directly to the applicable Veridas\u2019 client, in order to avoid unnecessary delays.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">You also have the possibility to exercise your rights before your local data protection authority.<\/span><\/p>\n<h2>6. Contact details<\/h2>\n<p><span style=\"font-weight: 300;\">If you need more information about how Veridas processes personal information, you may contact <\/span><a href=\"mailto:gdpr@veridas.com\"><span style=\"font-weight: 300;\">gdpr@veridas.com<\/span><\/a><span style=\"font-weight: 300;\">.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 300;\">You can also contact our Data Protection Officer at <\/span><a href=\"mailto:dpo@veridas.com\"><span style=\"font-weight: 300;\">dpo@veridas.com<\/span><\/a><span style=\"font-weight: 300;\">.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Finally, you can send you request for information or exercise of rights to the following physical address: Veridas Digital Authentication Solutions, S.L., Pol\u00edgono Industrial Talluntxe II, M-10 \u00b7 31192, Tajonar (Navarra, Spain).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Identity Proofing Services 1. 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