{"id":37334,"date":"2022-06-24T06:51:28","date_gmt":"2022-06-24T06:51:28","guid":{"rendered":"https:\/\/veridas.com\/?p=37334"},"modified":"2024-11-29T12:10:05","modified_gmt":"2024-11-29T12:10:05","slug":"veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022","status":"publish","type":"post","link":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/","title":{"rendered":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37334\" class=\"elementor elementor-37334 elementor-37317\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73d9d9f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73d9d9f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64b6454\" data-id=\"64b6454\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-774d54c elementor-widget elementor-widget-text-editor\" data-id=\"774d54c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Veridas has won the <strong>Best IT Project in Customer Engagement<\/strong> award at the Platinum Contact Center Awards for its joint project with <a href=\"https:\/\/veridas.com\/success-stories\/bbva-case-proof-of-life-with-voice-biometrics\/\">BBVA Mexico<\/a>: a biometric solution that allows Mexican pensioners to <strong>verify their identity using only their voice<\/strong>. An unprecedented event that has completely digitized a procedure that, until now, had to be carried out in person at the bank&#8217;s branches twice a year. This represents an excellent example of how applying the best technology can reduce the digital divide, especially for the elderly, and significantly improve their daily lives.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">To date, thanks to BBVA and Veridas, nearly <strong>100,000 Mexican pensioners have provided proof of life by making a simple phone call<\/strong>. The system recognises them with just 3 seconds of speech regardless of what they say or the language they use. This simple process allows them to receive their pension fee, avoiding long trips, polluting the environment and exposing their health.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Bel\u00e9n Ali\u00f1o<\/strong>, Business Development Manager at Veridas, and <strong>Miguel Villaumbrales<\/strong>, Global Head of Digital Identity at BBVA, accepted the award. Villaumbrales pointed out that this innovation also helps to reduce the digital divide: &#8220;Older people accept biometrics when a problem is solved for them, and we have achieved this thanks to Veridas technology&#8221;. For her part, Bel\u00e9n Ali\u00f1o stated that &#8220;we dream of a world in which no credentials, keys or passwords are needed to exercise our identity in both the physical and digital world; cases like this one with BBVA perfectly reflect that we can build a better, more comfortable and secure future for everyone&#8221;.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0b5913 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0b5913\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22ad9f9\" data-id=\"22ad9f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0d7f60 elementor-widget elementor-widget-html\" data-id=\"c0d7f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-85c409ad-9f39-4f92-bb9b-eb0c0dbc5538\"><span class=\"hs-cta-node hs-cta-85c409ad-9f39-4f92-bb9b-eb0c0dbc5538\" id=\"hs-cta-85c409ad-9f39-4f92-bb9b-eb0c0dbc5538\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/85c409ad-9f39-4f92-bb9b-eb0c0dbc5538\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-85c409ad-9f39-4f92-bb9b-eb0c0dbc5538\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/85c409ad-9f39-4f92-bb9b-eb0c0dbc5538.png\"  alt=\"Calculate now\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '85c409ad-9f39-4f92-bb9b-eb0c0dbc5538', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a8e2b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a8e2b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af60e83\" data-id=\"af60e83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0368f16 elementor-widget elementor-widget-heading\" data-id=\"0368f16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Biometrics improves the lives of BBVA customers\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2ab19f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e2ab19f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8895c74\" data-id=\"8895c74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2dd4c elementor-widget elementor-widget-text-editor\" data-id=\"0f2dd4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">BBVA aims to make the opportunities of this new era available to everyone, and the collaboration with Veridas is an excellent example of this. This technology focuses on customers&#8217; real needs and aims to achieve a<strong> more inclusive and sustainable society.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">BBVA and Veridas have been deploying use cases with facial biometrics, voice biometrics, and document verification in more than 25 countries worldwide since 2017, with use cases ranging from digital customer registration to identity verification or fraud prevention, among others. A successful relationship based on the technological excellence of Veridas and the digital leadership of BBVA.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e257c8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e257c8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b45bf72\" data-id=\"b45bf72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3ec05e elementor-widget elementor-widget-heading\" data-id=\"a3ec05e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Platinum Contact Center Awards, 13 years of rewarding customer service\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b9247 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b9247\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09e2458\" data-id=\"09e2458\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0758cd elementor-widget elementor-widget-text-editor\" data-id=\"f0758cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The <a href=\"https:\/\/contactcenterhub.es\/platinum\/\" target=\"_blank\" rel=\"noopener\">Platinum Contact Center Awards<\/a> were created 13 years ago by <a href=\"https:\/\/contactcenterhub.es\" target=\"_blank\" rel=\"noopener\">Contact Center Hub<\/a>, a benchmark platform in the customer service and customer experience sector. They have established themselves as independent and prestigious awards that recognize, through a jury of experts, the good work of customer service in the Spanish industry.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>The awards have rewarded quality customer experience and technological innovation<\/strong>. The gala was held at the Teatro Goya in Madrid and, as the organizers point out, served to &#8220;thank those who, with their daily work, contribute professionalism and become the spearhead of a sector in constant change&#8221;.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The prize for Best IT Project in Customer Engagement awarded to Veridas is part of the Technological Innovation category. It aims to reward the implementation of new technologies that improve customer service management methods. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15f762f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15f762f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f21d6f7\" data-id=\"f21d6f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7eb50b elementor-widget elementor-widget-spacer\" data-id=\"b7eb50b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d420c0 elementor-widget elementor-widget-html\" data-id=\"5d420c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-da893906-cf3e-4e59-8695-c6c541f056fe\"><span class=\"hs-cta-node hs-cta-da893906-cf3e-4e59-8695-c6c541f056fe\" id=\"hs-cta-da893906-cf3e-4e59-8695-c6c541f056fe\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/da893906-cf3e-4e59-8695-c6c541f056fe\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-da893906-cf3e-4e59-8695-c6c541f056fe\" style=\"border-width:0px;\" height=\"348\" width=\"1280\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/da893906-cf3e-4e59-8695-c6c541f056fe.png\"  alt=\"New call-to-action\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, 'da893906-cf3e-4e59-8695-c6c541f056fe', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Veridas has won the Best IT Project in Customer Engagement award at the Platinum Contact Center Awards for its joint project with BBVA Mexico: a biometric solution that allows Mexican pensioners to verify their identity using only their voice.<\/p>\n","protected":false},"author":4,"featured_media":37319,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":[252,284],"meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[179],"tags":[],"country":[],"resource":[293],"topic":[282,248],"industry":[],"solution":[236],"class_list":["post-37334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-veridas-en","resource-yes","format-article","format-articulo","topic-hitos","topic-milestones","solution-voice-authentication"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas\" \/>\n<meta property=\"og:description\" content=\"Veridas has won the Best IT Project in Customer Engagement award at the Platinum Contact Center Awards for its joint project with BBVA Mexico: a biometric solution that allows Mexican pensioners to verify their identity using only their voice.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"Veridas\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-24T06:51:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-29T12:10:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marta Morr\u00e1s\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@VeridasOfficial\" \/>\n<meta name=\"twitter:site\" content=\"@VeridasOfficial\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marta Morr\u00e1s\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\"},\"author\":{\"name\":\"Marta Morr\u00e1s\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e\"},\"headline\":\"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022\",\"datePublished\":\"2022-06-24T06:51:28+00:00\",\"dateModified\":\"2024-11-29T12:10:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\"},\"wordCount\":514,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/veridas.com\/en\/pt\/#organization\"},\"image\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\",\"articleSection\":[\"Veridas\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\",\"url\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\",\"name\":\"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas\",\"isPartOf\":{\"@id\":\"https:\/\/veridas.com\/en\/pt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\",\"datePublished\":\"2022-06-24T06:51:28+00:00\",\"dateModified\":\"2024-11-29T12:10:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage\",\"url\":\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\",\"contentUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\",\"width\":1024,\"height\":768,\"caption\":\"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/veridas.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Veridas\",\"item\":\"https:\/\/veridas.com\/en\/category\/veridas-en\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#website\",\"url\":\"https:\/\/veridas.com\/en\/pt\/\",\"name\":\"Veridas\",\"description\":\"Just be you\",\"publisher\":{\"@id\":\"https:\/\/veridas.com\/en\/pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/veridas.com\/en\/pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#organization\",\"name\":\"Veridas\",\"url\":\"https:\/\/veridas.com\/en\/pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png\",\"contentUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png\",\"width\":2048,\"height\":1076,\"caption\":\"Veridas\"},\"image\":{\"@id\":\"https:\/\/veridas.com\/en\/pt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/VeridasOfficial\",\"https:\/\/es.linkedin.com\/company\/veridas\",\"https:\/\/www.instagram.com\/veridas.life\/\",\"https:\/\/www.youtube.com\/@VeridasOfficial\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e\",\"name\":\"Marta Morr\u00e1s\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/veridas.com\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg\",\"contentUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg\",\"caption\":\"Marta Morr\u00e1s\"},\"description\":\"Identity Verification Expert\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/marta-morras-ruiz\/\"],\"url\":\"https:\/\/veridas.com\/en\/author\/marta-morras\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/","og_locale":"en_US","og_type":"article","og_title":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas","og_description":"Veridas has won the Best IT Project in Customer Engagement award at the Platinum Contact Center Awards for its joint project with BBVA Mexico: a biometric solution that allows Mexican pensioners to verify their identity using only their voice.","og_url":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/","og_site_name":"Veridas","article_published_time":"2022-06-24T06:51:28+00:00","article_modified_time":"2024-11-29T12:10:05+00:00","og_image":[{"width":1024,"height":768,"url":"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","type":"image\/jpeg"}],"author":"Marta Morr\u00e1s","twitter_card":"summary_large_image","twitter_creator":"@VeridasOfficial","twitter_site":"@VeridasOfficial","twitter_misc":{"Written by":"Marta Morr\u00e1s","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#article","isPartOf":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/"},"author":{"name":"Marta Morr\u00e1s","@id":"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e"},"headline":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022","datePublished":"2022-06-24T06:51:28+00:00","dateModified":"2024-11-29T12:10:05+00:00","mainEntityOfPage":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/"},"wordCount":514,"commentCount":0,"publisher":{"@id":"https:\/\/veridas.com\/en\/pt\/#organization"},"image":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","articleSection":["Veridas"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/","url":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/","name":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022 &#8226; Veridas","isPartOf":{"@id":"https:\/\/veridas.com\/en\/pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage"},"image":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","datePublished":"2022-06-24T06:51:28+00:00","dateModified":"2024-11-29T12:10:05+00:00","breadcrumb":{"@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#primaryimage","url":"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","contentUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","width":1024,"height":768,"caption":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022"},{"@type":"BreadcrumbList","@id":"https:\/\/veridas.com\/en\/veridas-voice-biometrics-awarded-at-the-platinum-contact-center-awards-2022\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/veridas.com\/en\/"},{"@type":"ListItem","position":2,"name":"Veridas","item":"https:\/\/veridas.com\/en\/category\/veridas-en\/"},{"@type":"ListItem","position":3,"name":"Veridas voice biometrics, awarded at the Platinum Contact Center Awards 2022"}]},{"@type":"WebSite","@id":"https:\/\/veridas.com\/en\/pt\/#website","url":"https:\/\/veridas.com\/en\/pt\/","name":"Veridas","description":"Just be you","publisher":{"@id":"https:\/\/veridas.com\/en\/pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/veridas.com\/en\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/veridas.com\/en\/pt\/#organization","name":"Veridas","url":"https:\/\/veridas.com\/en\/pt\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/veridas.com\/en\/pt\/#\/schema\/logo\/image\/","url":"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png","contentUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png","width":2048,"height":1076,"caption":"Veridas"},"image":{"@id":"https:\/\/veridas.com\/en\/pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/VeridasOfficial","https:\/\/es.linkedin.com\/company\/veridas","https:\/\/www.instagram.com\/veridas.life\/","https:\/\/www.youtube.com\/@VeridasOfficial"]},{"@type":"Person","@id":"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e","name":"Marta Morr\u00e1s","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/veridas.com\/en\/pt\/#\/schema\/person\/image\/","url":"https:\/\/veridas.com\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg","contentUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg","caption":"Marta Morr\u00e1s"},"description":"Identity Verification Expert","sameAs":["https:\/\/www.linkedin.com\/in\/marta-morras-ruiz\/"],"url":"https:\/\/veridas.com\/en\/author\/marta-morras\/"}]}},"_links":{"self":[{"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/posts\/37334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/comments?post=37334"}],"version-history":[{"count":10,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/posts\/37334\/revisions"}],"predecessor-version":[{"id":85278,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/posts\/37334\/revisions\/85278"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/media\/37319"}],"wp:attachment":[{"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/media?parent=37334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/categories?post=37334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/tags?post=37334"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/country?post=37334"},{"taxonomy":"resource","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/resource?post=37334"},{"taxonomy":"format","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/format?post=37334"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/topic?post=37334"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/industry?post=37334"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/veridas.com\/en\/wp-json\/wp\/v2\/solution?post=37334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}