{"id":56183,"date":"2023-05-26T12:15:02","date_gmt":"2023-05-26T12:15:02","guid":{"rendered":"https:\/\/veridas.com\/?p=56183"},"modified":"2025-01-08T10:14:59","modified_gmt":"2025-01-08T10:14:59","slug":"new-product-release-2023-4","status":"publish","type":"post","link":"https:\/\/veridas.com\/en\/new-product-release-2023-4\/","title":{"rendered":"New Product Release: unmatched document coverage, over 7K government-issued IDs, and voice biometrics available for Genesys PureCloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"56183\" class=\"elementor elementor-56183\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18e0646 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18e0646\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dac39bb\" data-id=\"dac39bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e71201c elementor-widget elementor-widget-text-editor\" data-id=\"e71201c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We are thrilled to announce the launch of our latest release, 2023.4, packed with exciting enhancements to our <a href=\"https:\/\/veridas.com\/global-document-verification\/\" target=\"_blank\" rel=\"noopener\">Identity Document Verification (IDV)<\/a> and voice biometrics solutions. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7be44aa elementor-widget elementor-widget-spacer\" data-id=\"7be44aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-773d8d7 elementor-widget elementor-widget-heading\" data-id=\"773d8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Identity Verification Platform: extensive document coverage available with more than 7,000 identity document templates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0792a9 elementor-widget elementor-widget-text-editor\" data-id=\"f0792a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, you read that right. We have substantially increased our document coverage to include all IDs, driving licenses, and passports from all ICAO countries. This adds more than 7,000 new documents to our document coverage, allowing our customers to operate from anywhere in the world without any limitations.<\/span><\/p><p><span style=\"font-weight: 400;\">Additionally, our ID Document Verification engine has undergone significant improvements. We have enhanced document reading capabilities for countries like France, Australia, and Bosnia, resulting in higher conversion rates. Our <\/span><a href=\"https:\/\/veridas.com\/3-categories-of-document-fraud-that-every-digital-onboarding-technology-should-address\/\"><span style=\"font-weight: 400;\">anti-spoofing measures<\/span><\/a><span style=\"font-weight: 400;\"> have been strengthened, fortifying our defenses against photo replacement, print, and replay attacks. We have also made significant strides in document auto-classification, reducing errors by 40%.<\/span><\/p><p><span style=\"font-weight: 400;\">Our PEPs, Sanctions &amp; Adverse Media list service is now more adaptable to our customer\u2019s specific needs. We added a new list filter to allow our customers to choose the list they want to consume while providing a fuzziness parameter that determines how closely the returned results must match the supplied name.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1ac207 elementor-widget elementor-widget-spacer\" data-id=\"d1ac207\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c63317d elementor-widget elementor-widget-heading\" data-id=\"c63317d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice Biometric Authentication: integrated into Genesys PureCloud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4115ef0 elementor-widget elementor-widget-text-editor\" data-id=\"4115ef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We are pleased to inform you that our <a href=\"https:\/\/veridas.com\/voice-biometric-authentication\/\" target=\"_blank\" rel=\"noopener\">Veridas Voice Biometric Authentication solution<\/a> is now compatible with Genesys PureCloud. Our voice biometric engine can be used within Genesys Pureclould through Audiohook protocol, allowing the registration and authentication of end users through either IVR or during a live conversation with an agent.<\/span><\/p><p><span style=\"font-weight: 400;\">Our voice biometrics solution for contact centers allows you to verify the identity of both callers and agents with just 3 seconds of voice, regardless of language and text.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75fbd21 elementor-widget elementor-widget-spacer\" data-id=\"75fbd21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-747f2b3 elementor-widget elementor-widget-heading\" data-id=\"747f2b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Face Deduplication Solution: Achieved #2 position worldwide (NIST)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a141066 elementor-widget elementor-widget-text-editor\" data-id=\"a141066\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our face biometric engine has achieved remarkable results in the most recent NIST FRVT 1:N evaluation. With an improved identification performance, we have achieved a 0.42% False Negative Identification Rate for a gallery of 640,000 identities. Our performance over galleries of 12M identities<a href=\"https:\/\/veridas.com\/nist-ranks-veridas-world-top-facial-biometric-engines\/\"> has led us to occupy the second-best position globally<\/a>. This boost in performance reinforces our commitment to delivering elite face recognition capabilities.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ccb7c5 elementor-widget elementor-widget-spacer\" data-id=\"8ccb7c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-468bd76 elementor-widget elementor-widget-html\" data-id=\"468bd76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-601d590d-0511-4a37-afd8-7192267c79d6\"><span class=\"hs-cta-node hs-cta-601d590d-0511-4a37-afd8-7192267c79d6\" id=\"hs-cta-601d590d-0511-4a37-afd8-7192267c79d6\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/601d590d-0511-4a37-afd8-7192267c79d6\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-601d590d-0511-4a37-afd8-7192267c79d6\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/601d590d-0511-4a37-afd8-7192267c79d6.png\"  alt=\"New call-to-action\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '601d590d-0511-4a37-afd8-7192267c79d6', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We are thrilled to announce the launch of our latest release, 2023.4, packed with exciting enhancements to our Identity Document Verification (IDV) and voice biometrics solutions. Identity Verification Platform: extensive document coverage available with more than 7,000 identity document templates Yes, you read that right. We have substantially increased our document coverage to include all [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":56254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":[252],"meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[179],"tags":[],"country":[],"resource":[293],"topic":[248],"industry":[],"solution":[231,236],"class_list":["post-56183","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-veridas-en","resource-yes","format-article","topic-milestones","solution-id-document-verification","solution-voice-authentication"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Product Release: integration of our voice biometrics engine into Genesys PureCloud and ID Document verification upgrades<\/title>\n<meta name=\"description\" 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