{"id":35535,"date":"2022-05-26T09:55:16","date_gmt":"2022-05-26T09:55:16","guid":{"rendered":"https:\/\/veridas.com\/?post_type=success_story&#038;p=35535"},"modified":"2025-08-11T07:48:01","modified_gmt":"2025-08-11T07:48:01","slug":"bbva-italy-first-100-digital-bank","status":"publish","type":"success_story","link":"https:\/\/veridas.com\/en\/success-stories\/bbva-italy-first-100-digital-bank\/","title":{"rendered":"BBVA Italy, first 100% digital bank"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"35535\" class=\"elementor elementor-35535 elementor-35521\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"success_story\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a9ad86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a9ad86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df0ab1b\" data-id=\"df0ab1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20af893 elementor-widget elementor-widget-text-editor\" data-id=\"20af893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In keeping with its characteristic focus on innovation, the BBVA group has once again broken new ground by establishing the first <strong>100% digital bank in Italy<\/strong>, where more than <strong>720,000 people have already registered thanks to Veridas&#8217; onboarding technology<\/strong>.<\/p><p>In order to offer a fully online service to its customers, it was essential to have a reliable, secure, and convenient remote identity verification method for users.<\/p><p>The solution chosen was Veridas&#8217; onboarding, as it met all the accuracy and convenience requirements demanded by an entity of this nature.<\/p><p>This project marks another milestone in the long and extensive collaboration between Veridas and the BBVA group. Since launching the first digital customer registration in Spain in 2017, <strong>more than 55 use cases have been developed in nine different countries<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-399d5c4 e-con-full e-flex e-con e-child\" data-id=\"399d5c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8a5be5 elementor-widget elementor-widget-heading\" data-id=\"d8a5be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital innovation to lead the way in Italy<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fc0522 e-con-full e-flex e-con e-child\" data-id=\"3fc0522\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a74fd28 e-con-full e-flex e-con e-child\" data-id=\"a74fd28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee5772e elementor-widget elementor-widget-counter\" data-id=\"ee5772e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Amongst banks in Italy in 2024 per Bain &amp; Company NPS Prism scores<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">#<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"1\" data-delimiter=\",\">1<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8f2af6 e-con-full e-flex e-con e-child\" data-id=\"f8f2af6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0eb72e3 elementor-widget elementor-widget-counter\" data-id=\"0eb72e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Sharing #1 spot amongst banks in Italy   (2 players at 4.8)<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">#<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"3000\" data-to-value=\"1\" data-from-value=\"1\" data-delimiter=\",\">1<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd85107 e-con-full e-flex e-con e-child\" data-id=\"cd85107\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e436144 elementor-widget elementor-widget-counter\" data-id=\"e436144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Awarded by Statista and Corriere della Sera June 2025<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">#<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"1\" data-delimiter=\",\">1<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92c841d elementor-widget elementor-widget-text-editor\" data-id=\"92c841d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>BBVA Italia&#8217;s top positions in various rankings reflect the success of its commitment to digital transformation. It ranks number one among banks in Italy in 2024, according to Bain &amp; Company&#8217;s NPS Prism report, a key benchmark for measuring customer satisfaction.<\/p><p>In addition, it shares the highest score in the Italian banking sector with another institution, with an outstanding 4.8, confirming the excellence of the digital experience it offers.<\/p><p>Added to this is its <a href=\"https:\/\/www.bbva.it\/blog\/news\/BBVA-premio-miglior-servizio-clienti.html\">first place ranking in customer service<\/a>, awarded by Statista and Corriere della Sera in June 2025, which validates the bank&#8217;s commitment to providing friendly, efficient, and high-quality service. These achievements not only position BBVA Italy as a leader in the sector, but also reinforce the positive impact of its collaboration with Veridas in the development of cutting-edge technological solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff73b8b elementor-widget elementor-widget-html\" data-id=\"ff73b8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-d1b3c85c-877e-4b7b-934f-d69dd38dab05\"><span class=\"hs-cta-node hs-cta-d1b3c85c-877e-4b7b-934f-d69dd38dab05\" id=\"hs-cta-d1b3c85c-877e-4b7b-934f-d69dd38dab05\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/d1b3c85c-877e-4b7b-934f-d69dd38dab05\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-d1b3c85c-877e-4b7b-934f-d69dd38dab05\" style=\"border-width:0px;\" height=\"348\" width=\"1280\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/d1b3c85c-877e-4b7b-934f-d69dd38dab05.png\"  alt=\"[DEMO GRATUITA]: Descubre c\u00f3mo funciona nuestra tecnolog\u00eda en vivo\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, 'd1b3c85c-877e-4b7b-934f-d69dd38dab05', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f99f31e elementor-widget elementor-widget-heading\" data-id=\"f99f31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A unique customer experience \n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b343bcd elementor-widget elementor-widget-text-editor\" data-id=\"b343bcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In 2021, 38 million BBVA Italy customers interacted with the bank digitally, more than 62% through the mobile app, and 7 out of 10 sales were made digitally.<\/p><p>BBVA had already had a presence in Italy for more than 30 years through wholesale banking and it was in 2021 when they decided to take the step to offer their services also to the retail service.<\/p><p>BBVA Italia was born as a 100% digital bank committed to innovation and the digital transformation of banking in Europe. To make this possible, it was essential to have all the security guarantees present in traditional banking.<\/p><p>How can you offer the same services without interacting with your customers in person?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aa54ea0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aa54ea0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c4e0fae\" data-id=\"c4e0fae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e524ad1 e-con-full e-flex e-con e-child\" data-id=\"e524ad1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a793e30 elementor-widget elementor-widget-heading\" data-id=\"a793e30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El caso de \u00e9xito en cifrasUniversal bank with...<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a56827c e-con-full e-flex e-con e-child\" data-id=\"a56827c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0224c80 e-con-full e-flex e-con e-child\" data-id=\"0224c80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91f77a6 elementor-widget elementor-widget-counter\" data-id=\"91f77a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">customers in Italy<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"700\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">K<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0548f72 e-con-full e-flex e-con e-child\" data-id=\"0548f72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ff94c elementor-widget elementor-widget-counter\" data-id=\"f3ff94c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Digital sales (units)<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"3000\" data-to-value=\"79\" data-from-value=\"65\" data-delimiter=\",\">65<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce99147 e-con-full e-flex e-con e-child\" data-id=\"ce99147\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31b1ec1 elementor-widget elementor-widget-counter\" data-id=\"31b1ec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Mobile banking users<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"76\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e411ba elementor-widget elementor-widget-heading\" data-id=\"9e411ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Veridas Digital onboarding, a key step in the process\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07b2c46 elementor-widget elementor-widget-text-editor\" data-id=\"07b2c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veridas&#8217; <a href=\"https:\/\/veridas.com\/digital-onboarding\/\">digital onboarding<\/a> has enabled BBVA Italia to open up a world of digital possibilities in a new market for the financial group.<\/p><p>User onboarding is the first step in the customer lifecycle and one of the most critical points for fraud prevention.<\/p><p>Thanks to the Veridas solution, BBVA Italia offers a fast and simple onboarding process that offers at the same time all the guarantees of security and regulatory compliance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15d8cc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15d8cc1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-64d3a8a\" data-id=\"64d3a8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74921a0 e-con-full e-flex e-con e-child\" data-id=\"74921a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5629d4 elementor-widget elementor-widget-heading\" data-id=\"b5629d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Universal bank with...<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad7670d e-con-full e-flex e-con e-child\" data-id=\"ad7670d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cfeef3a e-con-full e-flex e-con e-child\" data-id=\"cfeef3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfdc2b7 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"dfdc2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-account\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCurrent account + Payments\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1107200 e-con-full e-flex e-con e-child\" data-id=\"1107200\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21f8a5d elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"21f8a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-money-receive-flow-02\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLoans (OCL, P&amp;P, Payroll advanced)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5029dac e-con-full e-flex e-con e-child\" data-id=\"5029dac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1688cac elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1688cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-money-safe\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDeposits\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2039b6c e-con-full e-flex e-con e-child\" data-id=\"2039b6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c9754df e-con-full e-flex e-con e-child\" data-id=\"c9754df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac4f608 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ac4f608\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-credit-card\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDebit and credit card\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e2c06b e-con-full e-flex e-con e-child\" data-id=\"3e2c06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-127a190 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"127a190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-money-send-02\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tInvestments (i.e., funds)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbc8c3a e-con-full e-flex e-con e-child\" data-id=\"fbc8c3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f817d82 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f817d82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-medical-file\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tInsurance\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8932a8 elementor-widget elementor-widget-heading\" data-id=\"b8932a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital growth begins with a seamless sign-up process...\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1485786 elementor-widget elementor-widget-image\" data-id=\"1485786\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"311\" src=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/caso-de-exito-bbva-italia-1024x398.png\" class=\"attachment-large size-large wp-image-101042\" alt=\"Proceso de onboarding digital en BBVA Italia\" srcset=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/caso-de-exito-bbva-italia-1024x398.png 1024w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/caso-de-exito-bbva-italia-300x117.png 300w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/caso-de-exito-bbva-italia-768x299.png 768w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/caso-de-exito-bbva-italia.png 1240w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8aa07 elementor-widget elementor-widget-text-editor\" data-id=\"9b8aa07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It is a 100% automated process (no human in the loop) and with global coverage all over the world. The user only has to follow these simple steps from their own device anywhere and at any time:<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>ID document scanning: <\/b><span style=\"font-weight: 300;\">The customer must scan both sides of his ID document. Our <a href=\"https:\/\/veridas.com\/global-document-verification\/\">document verification technology<\/a> runs more than 30 artificial intelligence algorithms to <a href=\"https:\/\/veridas.com\/3-categories-of-document-fraud-that-every-digital-onboarding-technology-should-address\/\">analyze the authenticity of the document<\/a>. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Biometric comparison: <\/b>The second step is to ensure that the person performing the process is the same as the one shown on the ID document. To do this, the customer must take a simple selfie and our facial biometrics engines (<a href=\"https:\/\/veridas.com\/veridas-remains-at-the-top-of-the-ranking-in-nist-11-face-recognition-evaluation\/\">evaluated by NIST<\/a>), determines if it is the same person. In addition, this process incorporates anti-fraud measures to detect identity theft such as screen attacks or 3D masks.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac9d00c e-flex e-con-boxed e-con e-child\" data-id=\"ac9d00c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-019758b e-con-full e-flex e-con e-child\" data-id=\"019758b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad0b1e elementor-widget elementor-widget-image\" data-id=\"5ad0b1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/Veridas-Javier-Lipuzcoa.jpg\" class=\"attachment-large size-large wp-image-35476\" alt=\"Javier Lip\u00fazcoa Head of Digital Banking at BBVA in Italy.\" srcset=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/Veridas-Javier-Lipuzcoa.jpg 600w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/Veridas-Javier-Lipuzcoa-300x300.jpg 300w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/Veridas-Javier-Lipuzcoa-150x150.jpg 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f491375 e-flex e-con-boxed e-con e-child\" data-id=\"f491375\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4cd509 elementor-widget elementor-widget-text-editor\" data-id=\"e4cd509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;At BBVA, we arrived in Italy with the ambition of becoming the benchmark &#8216;Zero Commission Everyday Mobile Bank&#8217; for our customers, offering a commission-free mobile banking experience, with tools that help customers save and control their expenses conveniently and easily from the app, and with financing products tailored to everyday needs, available at the click of a button and with very simple and competitive prices.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06dd802 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"06dd802\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Javier Lip\u00fazcoa<\/strong><br \/>Head of Digital Banking at BBVA in Italy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63add30 elementor-widget elementor-widget-image\" data-id=\"63add30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"262\" src=\"https:\/\/veridas.com\/wp-content\/uploads\/2023\/07\/logo-bbva-2.svg\" class=\"attachment-large size-large wp-image-59221\" alt=\"Logo BBVA\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5b715 elementor-widget elementor-widget-heading\" data-id=\"6f5b715\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The first 100% digital bank with all the guarantees\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f66a1 elementor-widget elementor-widget-text-editor\" data-id=\"16f66a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>BBVA has become the leading and innovative financial institution in the market using biometric solutions.<\/p><p>Veridas plays a fundamental role within BBVA&#8217;s value proposition and has contributed greatly to the bank&#8217;s achievement of leadership in the digital world.<\/p><p>With more than 55 use cases in 9 different countries, the BBVA group and its 81.7 million customers enjoy:<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Better user experience:<\/b><span style=\"font-weight: 300;\"> in addition to the convenience of being able to carry out the procedures they need with their smartphone, wherever and whenever they want, users see the time required to carry out these operations reduced; avoiding waiting and queues at branches or offices.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased security and fraud prevention: <\/b><span style=\"font-weight: 300;\">Veridas digital onboarding verifies the identity of the bank&#8217;s customers, providing confidence on both sides of the screen.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased performance:<\/b><span style=\"font-weight: 300;\"> The bank is able to offer more services online while maintaining maximum security, helping the business grow.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>International expansion: <\/b><span style=\"font-weight: 300;\">Veridas digital onboarding enables BBVA Italia to attract new customers anywhere and with any device. In addition, the BBVA group has already deployed 55 different use cases in 9 geographies.\u00a0<\/span><\/li><\/ul><p><br \/>The firm commitment to innovation and technology has led BBVA to be recognized for the fifth consecutive year as a leader in digital experience in Europe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0bff70 e-flex e-con-boxed e-con e-child\" data-id=\"f0bff70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ab0e0f e-con-full e-flex e-con e-child\" data-id=\"0ab0e0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c80618 elementor-widget elementor-widget-image\" data-id=\"3c80618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"622\" height=\"560\" src=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/onur-genc\u0327-bbva.png\" class=\"attachment-medium_large size-medium_large wp-image-35531\" alt=\"Onur Gen\u00e7 Chief Executive Officer of BBVA\" srcset=\"https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/onur-genc\u0327-bbva.png 622w, https:\/\/veridas.com\/wp-content\/uploads\/2022\/05\/onur-genc\u0327-bbva-300x270.png 300w\" sizes=\"(max-width: 622px) 100vw, 622px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-367ea60 e-flex e-con-boxed e-con e-child\" data-id=\"367ea60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72a8def elementor-widget elementor-widget-text-editor\" data-id=\"72a8def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Our value proposition aims to combine the product offering and solidity of a traditional bank with the customer experience of a digital player. We want to bring the best of both worlds to Italy: a universal digital bank.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-283440d elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"283440d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Onur Gen\u00e7<\/strong><br \/>Chief Executive Officer of BBVA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eda266 elementor-widget elementor-widget-image\" data-id=\"6eda266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"262\" src=\"https:\/\/veridas.com\/wp-content\/uploads\/2024\/06\/logo-bbva-2-1-1.svg\" class=\"attachment-large size-large wp-image-80821\" alt=\"Logo BBVA\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9aab7b elementor-widget elementor-widget-heading\" data-id=\"c9aab7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More than 720.000 new customers on board!\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2d7b3e elementor-widget elementor-widget-text-editor\" data-id=\"c2d7b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>BBVA has already acquired <a href=\"https:\/\/www.bbva.com\/es\/bbva-alcanza-mas-de-100-000-clientes-en-italia\/\" target=\"_blank\" rel=\"noopener\">more than 720.000 new customers<\/a> through its ownly channel, the digital one, and thanks to our digital <a href=\"https:\/\/veridas.com\/digital-onboarding\/\">onboarding solution<\/a>. These numbers have been a great success that have surpassed the banks&#8217; initial objective set on October 2021.\u00a0\u00a0<\/p><p>BBVA Italy&#8217;s app is among the 3 top valued apps in Italy. The customer registration process has been a key element in the bank&#8217;s success, providing a safe and seamless user experience to its users.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5d3a0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5d3a0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d31f02\" data-id=\"7d31f02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b95368e elementor-widget elementor-widget-html\" data-id=\"b95368e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-9d2f027d-2e80-4f2b-8103-8f570f0ddc7c\"><span class=\"hs-cta-node hs-cta-9d2f027d-2e80-4f2b-8103-8f570f0ddc7c\" id=\"hs-cta-9d2f027d-2e80-4f2b-8103-8f570f0ddc7c\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/9d2f027d-2e80-4f2b-8103-8f570f0ddc7c\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-9d2f027d-2e80-4f2b-8103-8f570f0ddc7c\" style=\"border-width:0px;\" height=\"348\" width=\"1280\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/9d2f027d-2e80-4f2b-8103-8f570f0ddc7c.png\"  alt=\"[FREE DEMO]: Find out how our technology works live\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '9d2f027d-2e80-4f2b-8103-8f570f0ddc7c', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BBVA Italia became the first 100% digital Italian bank in 2022. This commitment required a secure and reliable technology for the remote registration of all its customers. More than 720,000 people have already registered thanks to Veridas digital onboarding technology. <\/p>\n","protected":false},"featured_media":101089,"template":"elementor_theme","format":[253],"country":[],"resource":[293],"topic":[],"industry":[238],"solution":[235,231,232],"solucin":[166],"class_list":["post-35535","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","resource-yes","format-success-story","industry-financial-services","solution-face-authentication","solution-id-document-verification","solution-identity-verification","sector-financial-services","solucin-digital-onboarding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BBVA Italy, first 100% digital bank. 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