{"id":107364,"date":"2025-10-30T10:53:23","date_gmt":"2025-10-30T10:53:23","guid":{"rendered":"https:\/\/veridas.com\/casos-exito\/faster-safer-digital-onboarding-for-a-new-era-of-financial-wellness-with-plazo\/"},"modified":"2026-02-27T10:01:57","modified_gmt":"2026-02-27T10:01:57","slug":"onboarding-digitale-plazo","status":"publish","type":"success_story","link":"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/","title":{"rendered":"Onboarding digitale rapido e sicuro per Plazo con Veridas"},"content":{"rendered":"\t\t
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Home \/<\/span> Caso di successo<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Onboarding digitale rapido e sicuro per Plazo con Veridas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Plazo needed a fast, reliable way to verify user identities and comply with financial regulations without adding friction. With Veridas\u2019 technology, it implemented a secure digital onboarding flow that validates IDs and faces in seconds. The result: a smoother, compliant registration experience, 3% faster onboarding, and up to 5% fraud reduction.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\/<\/span>Impatti e Risultati<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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processo di onboarding pi\u00f9 rapido<\/div>\t\t\t
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dei tentativi fraudolenti rilevati automaticamente<\/div>\t\t\t
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tasso di successo della verifica<\/div>\t\t\t
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mesi per integrare la soluzione<\/div>\t\t\t
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\/<\/span>Panoramica e Sfide<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Chi \u00e8 il cliente?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Plazo<\/a>, sviluppata da ID Finance<\/a>, \u00e8 un’app leader per il benessere finanziario che riunisce soluzioni di debito e credito all’interno di un’unica piattaforma intuitiva.<\/strong> Operando in Spagna e Messico, la missione di Plazo \u00e8 rendere la gestione delle finanze personali pi\u00f9 semplice, trasparente e accessibile. Come parte del pi\u00f9 ampio ecosistema fintech di ID Finance, Plazo si impegna a offrire agli utenti libert\u00e0 finanziaria e sicurezza, consentendo loro di spendere, risparmiare e prendere in prestito in modo responsabile,<\/strong> il tutto attraverso un’esperienza digitale senza soluzione di continuit\u00e0.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Sfide e Problematiche<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Con la rapida espansione di Plazo in mercati regolamentati, l\u2019azienda si \u00e8 trovata ad affrontare la sfida di verificare l’identit\u00e0 degli utenti in modo rapido e sicuro, mantenendo la piena conformit\u00e0 alle normative KYC (Know Your Customer) e antifrode.<\/strong> Il fornitore precedente non era in grado di offrire la velocit\u00e0, la flessibilit\u00e0 o l’accuratezza necessarie, causando attriti durante l\u2019onboarding e rischiando l’abbandono da parte degli utenti.<\/p>

Allo stesso tempo, un processo di verifica meno affidabile aumentava l’esposizione ai tentativi di frode, il rischio reputazionale e i costi operativi legati a una segmentazione dei clienti inaccurata.<\/p>

Plazo aveva bisogno di un partner tecnologico di fiducia capace di garantire una verifica dell’identit\u00e0 rapida, conforme e scalabile, proteggendo al contempo l’esperienza utente e mantenendo l’agilit\u00e0 aziendale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/<\/span>Opportunit\u00e0 e Benefici<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tOpportunit\u00e0<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\/<\/span>Rafforzare la conformit\u00e0 normativa e la prevenzione delle frodi<\/b>:<\/strong> Plazo ha visto l’opportunit\u00e0 di consolidare i propri processi KYC e AML con una tecnologia affidabile e certificata, in grado di soddisfare le rigorose normative finanziarie in Spagna e Messico.<\/p>

\/<\/span><\/strong>Migliorare la velocit\u00e0 di onboarding e l’esperienza utente: <\/strong>Ottimizzando il processo di verifica dell’identit\u00e0, Plazo mirava a ridurre gli attriti e ad aumentare la soddisfazione dei clienti, migliorando i tassi di conversione e la fiducia nel marchio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tBenefici<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\/<\/span>Maggiore sicurezza e fiducia<\/b>:<\/strong>\u00a0con un’accuratezza nel rilevamento delle frodi superiore al 95%, Plazo ha ridotto al minimo i tentativi fraudolenti, ha garantito la conformit\u00e0 normativa e ha rafforzato la propria reputazione nell’offrire servizi finanziari sicuri e responsabili.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/<\/span>Sfide affrontate da Veridas per Plazo<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Problemi di Business Risolti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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  1. Conformit\u00e0 normativa raggiunta: <\/strong>Veridas ha aiutato Plazo a soddisfare i rigorosi requisiti KYC e AML in Spagna e Messico, garantendo la piena adesione alle normative finanziarie e mantenendo, al contempo, i flussi utente estremamente semplici.<\/p><\/li>

  2. Prevenzione delle frodi rafforzata: <\/strong>con un’accuratezza nel rilevamento delle frodi superiore al 95%<\/b>, Plazo ora blocca i tentativi fraudolenti in tempo reale, proteggendo sia gli utenti che la reputazione dell’azienda.<\/p><\/li>

  3. Velocit\u00e0 di onboarding migliorata: <\/strong>la verifica dell’identit\u00e0 \u00e8 ora pi\u00f9 rapida e fluida, riducendo i tempi di onboarding del 3%<\/b> e diminuendo significativamente i tassi di abbandono (drop-off).<\/p><\/li>

  4. Efficienza operativa aumentata<\/b>: <\/strong>la verifica automatizzata ha eliminato i controlli manuali, riducendo i costi operativi e consentendo ai team di Plazo di concentrarsi su attivit\u00e0 a maggior valore aggiunto.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Punti di Forza Unici<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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    1. Tecnologia certificata e affidabile: <\/strong>le soluzioni di biometria e verifica dei documenti di Veridas sono certificate ISO\/IEC 27001<\/b>, iBeta PAD<\/b> e NIST FRVT<\/b>, garantendo sicurezza, accuratezza e conformit\u00e0 normativa.<\/p><\/li>

    2. Capacit\u00e0 di implementazione rapida: <\/strong>la soluzione \u00e8 stata completamente integrata in meno di due mesi,<\/strong> a dimostrazione della capacit\u00e0 di Veridas di operare entro scadenze rigorose.<\/p><\/li>

    3. Esperienza senza intoppi: <\/strong>gli utenti completano la verifica dell’identit\u00e0 in pochi secondi, unendo velocit\u00e0, semplicit\u00e0 e sicurezza<\/b> \u2014 un equilibrio che pochi fornitori sono in grado di eguagliare..<\/p><\/li>

    4. Approccio flessibile e collaborativo<\/b>:: <\/strong>Veridas ha adattato il proprio SDK per integrarsi nel flusso utente di Plazo e ha lavorato a stretto contatto con i team di Prodotto e Rischio per garantire il pieno allineamento con gli obiettivi aziendali.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      \/<\/span>Testimonianze dei Clienti<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Con Veridas, abbiamo integrato un processo KYC rapido, sicuro e pienamente conforme, che rafforza la fiducia dei clienti e aumenta l\u2019efficienza operativa. La loro flessibilit\u00e0 e il loro supporto hanno reso possibile l\u2019implementazione in tempi record, mantenendo i pi\u00f9 alti standard di qualit\u00e0.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Vitali Ermakov, Country Manager Plazo\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \/<\/span>Discover more success stories<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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      Operazione Salvataggio KYC: Come Permisso ha trasformato una crisi di continuit\u00e0 in un successo di conversione<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>
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      Gestire volumi crescenti nel credito al consumo in fase di checkout del Marketplace al Top del Mercato: Verifica dell\u2019Identit\u00e0 Senza Interruzioni durante i Periodi di Picco<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>
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      Natalia Ortega (BBVA): \u201cLa biometria non \u00e8 pi\u00f9 un’opzione, \u00e8 una richiesta dei clienti\u201d<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Plazo needed a fast, reliable way to verify user identities and comply with financial regulations without adding friction. With Veridas\u2019 technology, it implemented a secure digital onboarding flow that validates IDs and faces in seconds. The result: a smoother, compliant registration experience, 3% faster onboarding, and up to 5% fraud reduction.<\/p>\n","protected":false},"featured_media":102989,"template":"elementor_header_footer","format":[393],"country":[302,368],"resource":[293],"topic":[402],"industry":[411],"solution":[],"solucin":[],"class_list":["post-107364","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","country-emea","country-italy","resource-yes","format-caso-di-successo","topic-identita-it","industry-servizi-finanziari-it"],"acf":[],"yoast_head":"\nOnboarding digitale rapido e sicuro per Plazo con Veridas • Veridas<\/title>\n<meta name=\"description\" content=\"Plazo needed a fast, reliable way to verify user identities and comply with financial regulations without adding friction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Onboarding digitale rapido e sicuro per Plazo con Veridas • Veridas\" \/>\n<meta property=\"og:description\" content=\"Plazo needed a fast, reliable way to verify user identities and comply with financial regulations without adding friction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/\" \/>\n<meta property=\"og:site_name\" content=\"Veridas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T10:01:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/veridas.com\/wp-content\/uploads\/2025\/10\/30.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1383\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@VeridasOfficial\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/\",\"url\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/\",\"name\":\"Onboarding digitale rapido e sicuro per Plazo con Veridas • Veridas\",\"isPartOf\":{\"@id\":\"https:\/\/veridas.com\/it\/pt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2025\/10\/30.png\",\"datePublished\":\"2025-10-30T10:53:23+00:00\",\"dateModified\":\"2026-02-27T10:01:57+00:00\",\"description\":\"Plazo needed a fast, reliable way to verify user identities and comply with financial regulations without adding friction.\",\"breadcrumb\":{\"@id\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/veridas.com\/it\/casos-exito\/onboarding-digitale-plazo\/#primaryimage\",\"url\":\"https:\/\/veridas.com\/wp-content\/uploads\/2025\/10\/30.png\",\"contentUrl\":\"https:\/\/veridas.com\/wp-content\/uploads\/2025\/10\/30.png\",\"width\":2048,\"height\":1383,\"caption\":\"Plazo necesitaba una forma r\u00e1pida y confiable de verificar las identidades de sus usuarios y cumplir con los requisitos financieros sin generar fricciones. 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