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SdSV Challenge 2020 text-independent task
Our voice verification software was submitted to the SdSV Challenge 2020 text-independent task and was ranked 2nd in the single system (closer to a production environment) and 3rd in the multi-system.
The SdSV challenge evaluates speaker recognition technologies in a short duration scenario and with varying degree of phonetic overlap between the enrollment and test utterances.
Single System Comparison
In the following figure, the MinDCF bar-plot of submitted single systems are shown.
Veridas is referred to as Team 41 in the chart, being ranked 2nd.
The following figure depicts the MinDCF bar-plot of participants to Task2 of the SdSV Challenge 2020. The results of this figure are from submitted primary systems to the challenge and are the official results of the challenge.
Veridas is referred to as Team 41 in the chart, being ranked 3rd.
A multi-purpose tool
Improve UX &
Veridas’ solutions allow the implementation of 100% digital customer journeys, with proven conversion rates of +90%
das-Peak verification technology can achieve a significant reduction in client handling time & costs (e.g. call center c.10’’ reduction/call)
Customer private data is handled through the cloud and deleted immediately after being analyzed, complying with GDPR & ISO 27001
& Prevent Fraud
das-Peak AI driven engine delivers a +99% authentication precision and a 98.62% accuracy for pre-recorded voice detection (replay attack)
A business improvement solution
Veridas voice authentication solutions
Non-biometrics authentication solutions
Reduced Operational Costs
(das-Peak text-independent solution makes time for authentication obsolete!)
Increased Operational Costs
(which for a volume of 25k calls/month represents 12.5k hours /year)
Improved UX & Conversion Rates
(performed in just 140 milliseconds and with only 5 seconds of voice record!)
Deteriorated UX & Conversion Rates
(raising call center assistance costs by $12-$15/call², which for a volume of 25k calls/month represents $0.3M-$0.5M/month)
Enhanced Security & Prevented Fraud
(state-of-the-art 100% Veridas developed anti-spoofing technology!)
Worsened Security & Consented Fraud
(30% of financial account takeover occurs in call center & online channels!)
Use case: call centers
Authorization of transactions, access to the private area or making queries through a call center thanks to a voice driven passive authentication, in real time and regardless of the user language or text.
This service improves the user’s experience in the identification process and allows a saving of thousands of hours & resources dedicated yearly to this type of services.
Use case: Omnichannel
Registration and authentication/identification of users through different channels such as:
- Virtual assistants (e.g. Alexa, Siri, etc.)
- Communication platforms (e.g. WhatsApp, Telegram, etc.)
- Physical access points (e.g. grant access to workplaces, public events, etc.)
Avoiding the proliferation of different platforms that could saturate users, and resulting in the increased use of these online channels
Use case: Web & Mobile Apps
Ultra-fast customer voice registration process through a web or mobile app to enable enhanced user authentication for transaction authorization.
The customers can also use their voice biometrics as a “password” to access client-only company services (e.g. client private areas), avoiding issues related to forgotten passwords that frequently result in poor user experiences & low customer satisfaction