Veridas and Enghouse invite you to participate in this live webinar on the Enghouse Interactive platform and learn about the BBVA case.
Contact Centers need an average of 60 seconds to ensure that the person on the other end of the line is who they say they are.
A long and tedious process usually generates a lousy customer and user experience and opens the door to identity fraud.
Fortunately, thanks to biometric voice recognition technology, anyone can be recognized in just a few seconds, creating a memorable user experience and saving valuable time in contact centers that handle millions of calls every year.
Business Development Manager
Director of Pension Management at BBVA
Sales Manager at Enghouse