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Digital Onboarding

> Free Buyers Guide

Digital Onboarding

> Free Buyers Guide

Digital Onboarding

> Free Buyers Guide

Digital Onboarding

> Free Buyers Guide

Digital Onboarding

> Free Buyers Guide

Home > Solutions > Digital Onboarding

Digital Onboarding
Proven technology for the most critical moment.

Deploy an identity verification process that customers won’t even notice.

> Do you need to verify the identity of your customers?

> Do you want to offer more services digitally?

> Do you want to digitize your existing database?

Verify the identity of your customers in less than 1 minute with maximum security and the best user experience, while complying with all current regulations.

Recognized by Gartner as a key vendor in the 2022 Hype Cycle for Digital Identity

Build your own KYC.
Rely on the best.

Extracts and reads all data from ID documents and validates its authenticity

  • +30 AI algorithms verify the ID in milliseconds

  • We extract & analyze data from:

    > Visual Inspection Zone (VIZ)
    > Machine Readable Zone (MRZ)
    > Barcodes / QR codes
    > NFC Chips

  • Anti-spoofing security checks performed:

    > Photocopy detection
    > Photo-to-screen detection
    > Document tampering detection

  • Controlled capture with auto-classification of ID documents

  • Connections to external DDBBs:

    > PEPs Sanctioned List and Adverse Media watchlists
    > Government DDBBs

Match the user’s selfie with their identity document face portrait

  • World-class facial recognition technology: Veridas biometric engine remains excelling on every category of NIST FRVT 1:1

  • Engine prepared to handle physical changes and demanding environments

  • Biometric comparison is performed in just 500 milliseconds

  • Controlled & guided capture

  • Connections to external DDBBs

Determines whether the presented face is a real person and not a spoof

  • Veridas advanced proof of life is compliant with iBeta (level 2) following the ISO 30107-3

  • Controlled & guided capture

Generates valid video evidence according to AML regulation

  • Enables full compliance with AML local regulation, and has been certified by DEKRA:

    > Spain: SEPBLAC & CCN
    > México: CNBV (opening of N4 accounts)

  • Verifies that both user’s face and ID document in the video are the same ones as those already submitted during the onboarding process

  • Controlled & guided capture

Determines if a new user identity already exists in a database

  • Real-time validation of documents and selfies to prevent duplicate identities among our customers, blacklists, etc.

  • World-class facial recognition technology: Veridas biometric engine remains excelling on every category of NIST FRVT 1:N

  • Compares 1 face identity against 1 million in less than one second

  • 2 operations: identification & clustering

    > Identification: look for an individual among a large set of people, recovering the most confident candidates.
    > Clustering: organize a set of data by creating groups of individuals based on the similarity of the members.

Store, control and review onboarding processes in one click

  • Real-time monitoring

  • Collaborative platform

  • GDPR-compliant

  • Compliance with AML regulation: allows for manual check & approval and to receive and handle Video calls

Extract and read all data from ID documents and validate its authenticity

  • +30 AI algorithms verify the ID in milliseconds

  • We extract & analyze data from:

    > Visual Inspection Zone (VIZ)
    > Machine Readable Zone (MRZ)
    > Barcodes / QR codes
    > NFC Chips

  • Anti-spoofing security checks performed:

    > Photocopy detection
    > Photo-to-screen detection
    > Document tampering detection

  • Controlled capture with auto-classification of ID documents

  • Connections to external DDBBs:

    > PEPs Sanctioned List and Adverse Media watchlists
    > Government DDBBs

Match the user’s selfie with their identity document face portrait

  • World-class facial recognition technology: Veridas biometric engine remains excelling on every category of NIST FRVT 1:1

  • Engine prepared to handle physical changes and demanding environments

  • Biometric comparison is performed in just 500 milliseconds

  • Controlled & guided capture

  • Connections to external DDBBs

Determines whether the presented face is a real person and not a spoof

  • Veridas advanced proof of life is certified by iBeta (level 2) following the ISO 30107-3

  • Controlled & guided capture

Generates valid video evidence according to AML regulation

  • Enables full compliance with AML local regulation, and has been certified by DEKRA:

    > Spain: SEPBLAC & CCN
    > México: CNBV (opening of N4 accounts)

  • Verifies that both user’s face and ID document in the video are the same ones as those already submitted during the onboarding process

  • Controlled & guided capture

Determines if a new user identity already exists in a database

  • Real-time validation of documents and selfies to prevent duplicate identities among our customers, blacklists, etc.

  • World-class facial recognition technology: Veridas biometric engine remains excelling on every category of NIST FRVT 1:N

  • Compares 1 face identity against 1 million in less than one second

  • 2 operations: identification & clustering

    > Identification: look for an individual among a large set of people, recovering the most confident candidates.
    > Clustering: organize a set of data by creating groups of individuals based on the similarity of the members.

Store, control and review onboarding processes in one click

  • Real-time monitoring

  • Collaborative platform

  • GDPR-compliant

  • Compliance with AML regulation: allows for manual check & approval and to receive and handle Video calls

Proprietary technology.
Leading technology.

Automated IDV Solutions
NO HUMAN IN THE LOOP

Certified technology
NIST TOP-RANKED

Universal Availability
GLOBAL COVERAGE

Ease of integration

Flexible & modular

Compliance by default

Connected to others

“Veridas has established itself, in a short time, as a first-rate technology provider in biometric recognition. Thanks to this alliance, BBVA was the first institution in Spain to allow an account to be opened in a completely digital way".
Gonzalo Rodríguez
Director of Business Development

Onboarding is just the beginning.
Get started.

Once you have onboarded new customers, biometrics opens the gate to a seamless authentication experience

Build customer loyalty and let your users operate online safely. 

Digital onboarding

  • Online registration of new customers

  • New customer registration at the branch/office/store

  • Recovery of dropouts & KOs in online registration processes

  • Identity check of new clients in external databases (PEPs, Government lists, etc.)

  • Advance Electronic Signature

User authentication

  • Biometric access to Customer Private Areas or Apps

  • Customer identification in virtual assistants, chats or videoconferencing

  • Call center passive authentication

  • Digitalization of physical access with biometrics

  • Seamless authorization of online operations

Learn more about

With Veridas
now you can...

Satisfy your customers

Onboard new customers everywhere and in any device

Have legal assurance

Stay compliant and mitigate fraud

Increase your business

Improve security while reducing costs and enhancing user experience

Time is no longer the stopper.
You only need 2 weeks.

Start to use our identity verification technology right away with XpressID

  • Cloud Service

  • Sandbox environment

  • Customer Success team support

  • Available on iOS, Android and HTML

Your identity.
Your security.

Our commitment to quality, regulation and compliance is maximum. Our raison d’être is to protect people’s identities, that is why we are evaluated and compliant and are supporting regulators around the world:

NIst
Esquema Nacional de Seguridad
GPDR

FAQs

Digital customer onboarding is the process by which companies allow their customers to sign up digitally. This process can be performed autonomously by the user at any time and in any place, from a mobile device, tablet or computer.

The onboarding process serves to verify a customer’s identity digitally. This allows companies to capture more customers digitally as it does not require physical trips to stores or branches of the entity. 

Para poder realizar este proceso de forma segura, es necesario contar con una tecnología robusta y certificada que evite que se cometan intentos de fraude durante el proceso. 

Para poder verificar la identidad del usuario, durante el proceso de onboarding digital, a través de una web o app, el usuario escanea su documento de identidad y realiza una foto de su cara. 

Estas evidencias son analizadas por motores de Inteligencia Artificial que verifican la validez y autenticidad del documento de identidad por un lado, y por otro realizan una comparación biométrica entre la foto del documento y la foto tomada durante el proceso para vincular la identidad del usuario con la persona que está realizando el proceso y evitar así posibles suplantaciones de identidad. 

Digital onboarding allows companies to increase their digital service offerings by offering digital and remote customer registration. This possibility of digital onboarding increases the companies’ customer volume and therefore their ROI. 

Una vez los clientes están registrados en el sistema, es posible ampliar el abanico de transacciones que pueden realizar gracias a la autenticación facial o de voz. Esto permite autorizar pagos online, realizar operaciones, autenticar su identidad en Contact Centers y mucho más. 

There are several types of onboarding in companies:

  • Manual face-to-face onboarding: This is the most traditional form in which a person goes to a company branch or store to register as a customer. In this case, a company employee is in charge of collecting and verifying the data provided by the customer. This is a costly and not always secure process.
  • Face-to-face digital onboarding: Adapting new technologies to current scenarios, there is also the possibility of performing digital onboarding but in person. In this case, the customer still goes to the company’s branch office and can be assisted by an employee to carry out the onboarding process. This variant can be convenient for the elderly or people with special needs. The advantage over the previous version is that this one allows the use of the most advanced technology to verify identity documents and perform biometric matching. 
  • Remote digital onboarding: This is perhaps the most convenient way in these new times as it allows users to register at any time and place autonomously. It does not require physical displacements and the whole process is carried out under maximum security. 

Digitizing the onboarding process for companies has a number of advantages: 

  • Increases conversion rates: The remote onboarding process allows many more users to sign up at any time and unattended, which increases the number of people completing the process. 
  • Opens the door to authentication: Once registered, users can perform various online transactions thanks to biometric authentication. 
  • Reduces fraud: Artificial Intelligence engines are able to detect fraud attempts both in identity documents (changes in information, changes in the photo, security measures, holograms, special inks…) and in the biometric matching process (photos of other people, masks, masks, deepfakes…).
  • Improved user experience: It is a much faster and simpler process compared to face-to-face registration. It allows users to do it from their own device at any time and place. 
  • Complies with regulations: Onboarding processes are regulated in different industries and must comply with current regulations. Veridas onboarding is approved for compliance with the strictest national and international standards. 

More than 60 million identity verifications.
More than 100 clients around the world.

Discover our success stories and let us help you build the next one

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Let's get you started.

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