Say goodbye to complex passwords and security questions. By reducing authentication time and effort, customers can effortlessly authenticate themselves using their voice.
Authenticate customers within seconds, eliminating the need for additional verification steps. Enjoy a seamless customer experience while minimizing the risk of fraud.
Long (and costly) processes
Knowledge-based verifications take on average 60 seconds per phone call.
Multichannel
Traditional methods do not allow for unique identification across all channels.
Uncertain identity
Password or question methods only verify the information, not the identity of the person.
Compromised security
It is easy to impersonate a person’s identity with question-based methods since it is information that may be known to others.
Transparent processes
Authentication happens naturally while the person converses or sends a 3-second audio.
Omnichannel
It is possible to be verified by voice through any channel (phone, chat, app).
Real identity
Verification of the person thanks to their biometrics, a unique and differential element of each person such as their voice or face.
Maximum security
With an accuracy of more than 99.9% and an anti-fraud system to detect pre-recorded or synthetic voices.
Voice biometrics allows you to verify your users in a natural way. Once they are registered in the system, they do not have to answer any questions but simply describe the reason for their call. Automatically and passively, with only 3 seconds of audio they are recognized by the system.
With biometrics you can save an average of 60 seconds per call, improving your customers’ experience and reducing operating costs.
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