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With voice biometrics you can verify the identity of your customers in 3 seconds passively through any channel (mobile, phone, app, chat…).
Forget about endless questions and meet your customers’ needs instantly.
Long (and costly) processes ❌
Knowledge-based verifications take on average 30-45 seconds per phone call.
Traditional methods do not allow for unique identification across all channels.
Uncertain identity ❌
Password or question methods only verify the information, not the identity of the person.
Compromised security ❌
It is easy to impersonate a person’s identity with question-based methods since it is information that may be known to others.
Transparent processes ✅
Authentication happens naturally while the person converses or sends a 3-second audio.
It is possible to be verified by voice through any channel (phone, chat, app).
Real identity ✅
Verification of the person thanks to their biometrics, a unique and differential element of each person such as their voice or face.
Maximum security ✅
With an accuracy of more than 99.9% and an anti-fraud system to detect pre-recorded or synthetic voices.
Voice biometrics allows you to verify your users in a natural way. Once they are registered in the system, they do not have to answer any questions but simply describe the reason for their call. Automatically and passively, with only 3 seconds of audio they are recognized by the system.
With biometrics you can save an average of 30 to 45 seconds per call, improving your customers’ experience and reducing operating costs.
Our solutions can be integrated into multiple channels such as call centers, chatbots, apps, websites… Let your customers decide how they want to communicate with you. Offer them a frictionless, fast and secure identification experience.