Elevate Customer Experience: Unmatched security, ease, and personalization
Our Voice Biometrics solution can now be integrated into Genesys PureCloud.
Our biometric engine, hailed as the market leader by NIST, enables easy and secure authentication through natural speech during calls.
Additionally, it seamlessly incorporates voice activity, noise detection, and voice authenticity detection to safeguard against various forms of spoofing, including deepfakes and synthetic voices.
/Start focusing on
how your customers are
Veridas integrated Voice Biometrics into Genesys Cloud, ensuring secure customer authentication, fraud reduction, and operational efficiency. This swift solution replaces lengthy verification processes, enhancing the customer experience in IVR and live-agent interactions.
/Proprietary & Leading Technology
3–sec
of free speech: instant verification
>99%
NIST certified accuracy
(#2 best engine)
(#2 best engine)
60–sec
reduction in Average Handle Time (AHT)
>95%
Average funnel conversion rate
