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Authenticate users in 3s with the world’s only iBeta-certified voice biometrics

Integrate with Genesys in days. Elevate customer experience with unmatched security, ease, and personalization. Block deepfakes with Voice Shield.
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Voice Authentication with Genesys
Instant Deployment
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Trusted by global businesses
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/Elevate Customer Experience: Unmatched security, ease, and personalization

Our Voice Biometrics solution can now be integrated into Genesys PureCloud.

Our biometric engine, hailed as the market leader by NIST, enables easy and secure authentication through natural speech during calls.

Additionally, it seamlessly incorporates voice activity, noise detection, and voice authenticity detection to safeguard against various forms of spoofing, including deepfakes and synthetic voices.

Book a demo now

/Start focusing on how your customers are

Veridas integrated Voice Biometrics into Genesys Cloud, ensuring secure customer authentication, fraud reduction, and operational efficiency. This swift solution replaces lengthy verification processes, enhancing the customer experience in IVR and live-agent interactions.

/Proprietary & Leading Technology

3–sec
of free speech: instant verification
>99%
NIST certified accuracy
(#2 best engine)
60–sec
reduction in Average Handle Time (AHT)
>95%
Average funnel conversion rate

/The First Voice Solution in the Market to Pass Fraud and Deepfake Attack Testing Worldwide

/Let our customers speak for us

Natalia Ortega, from BBVA

Natalia Ortega
Global Head of Financial Crime Prevention, BBVA

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“Biometrics gives you a channel to do business where you don’t think about it now. Biometrics has become something our customers demand because of the perceived security it gives them. 65% of our customer acquisition is digital.”

Héctor Estella, from Mutua Madrileña

Héctor Estella
VoIP Manager, Mutua Madrileña

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“Voice biometrics reduces customer verification time by more than 95%.  The average busy IVR time is 90 seconds with traditional methods, while it becomes 5 seconds with this solution.”

Javier Vargas, from Endesa

Javier Vargas
Innovability Global Digital Solutions Leader, Endesa

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“Biometrics resolves security and improves customer experience. It has also allowed us to reduce call time, enabling us to negotiate call costs with our telecommunications service providers.”

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