Rome’s major international airports—Fiumicino and Ciampino—serve as critical entry points to the Schengen Area. With millions of passengers moving through their terminals each year, these airports must balance high operational demands with evolving European security regulations.
The introduction of the European Entry/Exit System (EES) posed a major operational challenge: How to register biometric and document data for every Third Country National Visa-Exempt (TCNVE) traveller without overburdening staff or disrupting the traveller experience?
Without a scalable solution, compliance with EES would have translated into longer wait times, overstretched border agents, and a degraded passenger experience during critical travel peaks.
/Modernizing border management. EES compliance prompted airports to rethink and modernize how border control is managed—shifting from manual, agent-led processes to more digital, traveller-friendly solutions.
/Improving resource efficiency. The introduction of biometric kiosks created an opportunity to automate time-consuming tasks, reduce reliance on manual labor, and allocate border control staff more strategically.
/Increased Capacity, Reduced Workload.
Veridas delivered next-generation biometric kiosks designed to handle the full EES enrolment process—facial recognition, fingerprint capture, and document verification—in a seamless, traveller-centric flow.
Travellers can now self-enrol in just a few minutes using a guided touchscreen interface. The kiosks even handle the standard questionnaire previously conducted by agents, fully digitizing the pre-registration process. Veridas worked hand-in-hand with airport authorities and integration partners to ensure minimal disruption during deployment and optimal alignment with infrastructure.
With facial recognition technology ranked among the top by NIST, Veridas offered not only world-class accuracy but also an unmatched user experience. Each kiosk can process up to 500 passengers per hour—making them a powerful tool for high-throughput environments like Fiumicino and Ciampino. Their flexibility and scalability position Rome’s airports for long-term digital transformation.
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