Improve customer service in Contact Centers with voice biometrics
82% of consumers abandon a brand because of poor customer service, according to a study by Accom. And surely, at some time you too have
December 2, 2022
82% of consumers abandon a brand because of poor customer service, according to a study by Accom. And surely, at some time you too have
In the United States, if you need to confirm an identity, and beyond the passport (it is estimated that only one third of U.S. citizens
Veridas voice biometrics is able to verify an identity with only 3 seconds of voice, in any language and with any text. The application of this technology brings 3 clear benefits: fraud prevention, cost optimization and UX improvement.
Veridas has installed its facial biometric engine within the facilities offered by INE. This enables an improvement in the customer conversion process, since those entities that use the facial biometrics check with INE do not require fingerprint capture for their new customers, thus eliminating a step in the onboarding process.
/ eBook / Voice biometrics for Contact Centers Start identifying your customers with just 3 seconds of voice. In any language. With any text. Improve
Authenticate users with 3 seconds of voice, regardless of text and language, with an accuracy of more than 99%; reducing costs, improving user experience and increasing security. Discover the advantages of using voice biometrics in contact centers.
eBook / Voice biometric solutions: Veridas vs. Amazon Fill out this form and download our voice biometric solutions comparison: Veridas vs Amazon Recently, we have
78% of users forget a password in their personal life, and 57% require a password reset in their work lives.
Cyber fraud crimes already account for 25% of those reported to different police forces in Spain.
Providing virtual proof of life for pensioners, carrying out online procedures with the administration for the self-employed or limiting complex face-to-face bureaucratic procedures are some of the benefits that biometric technology could bring to users.
Biometrics has great potential to improve and streamline processes with the administration. Since 2020, mothers and fathers of students in Navarra can access the Education Portal ‘Educa’, simply with a selfie, without the need for keys or passwords.
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Simplify entry, save time, and manage your stadium parking more efficiently.
Enter the parking area in under 1 second with facial recognition technology.
Simplify the ticket purchase process and enable attendees to enjoy a hands-free experience throughout their stadium stay.
Elevate your parking security for peace of mind.
Protect your Stadium with our end-to-end identity verification platform, featuring biometric and document verification, trusted data sources, and fraud detection.
Verify your attendees’ identity remotely in less than 1 minute.
Simplify the ticket purchase process and enable attendees to enjoy a hands-free experience throughout their stadium stay.
Enhance the security of the purchase process, eliminating the possibility of fraud, resale, and unauthorized access.
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